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INCIDENT RESPONSE

When Every Minute Counts

Technical containment and legal compliance under one roof. When a breach happens, ITAKA7 gives you both — fast.

TECHNICAL + LEGAL

The Only Team You Need in a Crisis

Most cybersecurity firms can help you contain a breach. Most law firms can advise you on notification obligations. But when a breach hits, you need both simultaneously — and you need them coordinated, not working in silos.

ITAKA7 is the only team in the region that combines a certified cybersecurity practice with a specialized privacy lawyer under one roof. When you call us, you get a coordinated response: technical containment on one front, regulatory compliance on the other. No handoffs, no delays, no finger-pointing.

What Happens When You Call

Hour 0–4: Containment

  • Initial triage and severity assessment
  • Isolate affected systems to prevent spread
  • Preserve forensic evidence
  • Activate incident response plan

Hour 4–24: Investigation

  • Root cause analysis
  • Scope of breach determination
  • Threat actor identification and removal
  • System integrity verification

Hour 24–72: Compliance

  • Data protection authority notification (GDPR Article 33)
  • Affected individual notification preparation (Article 34)
  • Regulatory documentation and evidence packaging
  • Legal counsel on liability and disclosure obligations

Post-Incident: Recovery & Hardening

  • System restoration and monitoring
  • Security gap remediation
  • Post-incident report for leadership and regulators
  • Lessons learned workshop

What's Included

24/7 incident hotline for retainer clients

On-site or remote response depending on severity

Technical forensics and evidence preservation

Malware analysis and threat removal

GDPR breach notification management

Regulatory authority liaison

Affected party communication drafting

Post-incident security hardening

Executive incident report

Insurance claim support documentation

Engagement Models

Retainer

#RECOMMENDED

Monthly retainer that guarantees response time SLAs, includes proactive readiness assessments, and covers a defined number of incident hours per year. Best for organizations that want peace of mind.

Emergency Response

On-demand response for organizations without a retainer. Higher hourly rate, no guaranteed response time, but full technical and legal support once engaged.

Don't Wait for a Breach to Find Out You're Not Ready

alk to us about an incident response retainer — or call us now if you need immediate help.

Get a Retainer Quote
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